Pastoral Care


 What is the Bridgeway Pastoral Care Ministry? At its heart, this ministry is about being the hands and feet of Jesus. We desire to come alongside those in our congregation in their time of need—to love, support and encourage them when they’ve lost a loved one, or are dealing with a long-term illness, hospitalization or hospice situation, or other of life’s many challenges.

 For more information about any of these ministries, please contact Pastor Mark Henkel at .

Bridgeway Pastoral Care Ministry Teams

Bridgeway Chaplain Team

The Bridgeway Chaplain Team provides emergency response for situations needing immediate care and support, such as an unexpected death or emergency hospitalization due to accident or illness. To request chaplain support, call the Chaplain Hotline at (916) 952-8887. If you reach voicemail, please leave a detailed message and someone will respond typically within an hour.

Visitation Team

The Visitation Team provides short-term hospital and home visitation for those needing encouragement, spiritual support and prayer. The Visitation Team fills the gap between urgent calls appropriate for Chaplains and the formal, long-term caring relationship offered by Stephen Ministry.

Stephen Ministry

Stephen Ministry is a one-on-one care ministry that equips and empowers lay caregivers—called Stephen Ministers—to provide high-quality, confidential, Christ-centered care to people who are hurting. At its core, Stephen Ministry is a ministry of presence—being with people to love, support and encourage them through life’s difficult times. Click here for an overview of Stephen Ministry.

Pastoral Care Team

The Pastoral Care Team is a team of pastors or appropriately trained and equipped lay people who are available to meet with those who need short-term pastoral care in order to provide biblical counsel, a listening ear, prayer and compassion.

Cards of Encouragement Team

The Cards of Encouragement team sends cards and letters to those who are battling cancer and other illnesses, to help provide encouragement and comfort. Team members also pray faithfully for those who receive the cards. If someone loses their battle with illness, the team continues to send cards to the surviving family.

Meals Ministry

The Meals Ministry offers temporary emergency meals delivered to families and individuals who have suffered an unexpected crisis, such as hospitalization, birth of a baby, death of a family member, home disaster, etc.


It hurts deeply to lose someone. GriefShare is a support group designed to help those who have suffered the loss of a loved one through the grieving process and give them tools for rebuilding their lives. These groups have video-based teaching and are led by a trained facilitator. Those in GriefShare will walk alongside you through one of life’s most difficult experiences.

Bereavement Care Team

The Bereavement Care Team assists families with planning and conducting memorial services and receptions. This team also serves as a liaison to other support ministries (e.g., Visitation Team, Meals Ministry, Grief Share, Soul Care, Prayer, etc.) to ensure there is a proper handoff to continuing care.

TeleCare Team

The TeleCare Team reaches out by phone to Bridgeway family members, especially those we know are going through difficult times with illness, loss of a loved one, etc., to offer prayer, encouragement and support, and to let them know they are loved. This team can also serve as a liaison to help connect people with other services provided by the church.

Deaf Ministry

The Deaf Ministry seeks to care for those in our deaf community by providing sign language interpretation services during the 9am worship service at Bridgeway each Sunday.